We create exclusive gear for mindful adventurers with a passion for exploration.

The Journey Begins Where You Are...

Frequently Asked Questions (FAQ)

What is Kame Ridr?

Kame Ridr is a premium lifestyle accessories brand, blending rugged canvas to create timeless, elegant, and resilient pieces. We focus on crafting companions for life's journeys, with a commitment to impeccable craftsmanship and quality.

How can I contact Kame Ridr customer service?

Contact us via email at info@kameridr.com

Our customer service team is available Monday to Friday, from 9 AM to 6 PM (GMT), and we aim to respond to inquiries within 24-48 hours.

What is your return policy?

We have a 7-day return policy for unused items in their original condition. Contact our customer service team to initiate a return. If you receive a damaged or defective item, we will arrange for a replacement or refund. Pls note that returns will not be accepted without an unboxing video.

Why does my Kame Ridr product has some marks on it?

Kame Ridr products are lovingly crafted from waxed aged canvas, which means that these unique marks are perfectly normal. As you carry your Kame Ridr, it will develop its own character over time, reflecting both your personality and the care you give it.